At basant, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the basant platform, why we collect it, how it is stored and protected, and what rights you hold over your own data. We believe in full transparency — no hidden data practices, no fine print surprises.
basant is Pakistan's leading online casino and sports betting platform, accessible at basant.bet. In the context of this Privacy Policy, "basant", "we", "us", and "our" refer to the operators of the basant platform. "You" and "your" refer to any individual who visits, registers on, or otherwise interacts with the basant platform in any capacity.
basant operates as the data controller in respect of all personal data collected from users of the basant platform. This means we are responsible for determining the purposes and means by which your personal data is processed. If you have any questions about how basant handles your personal information, please refer to the contact details provided in Section 15 of this policy.
basant collects personal data that is necessary and proportionate to the services we provide. The categories of personal data we collect are described in the table below:
| Category | Data Points Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Account communications, support, promotional notifications |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan), card type and last four digits | Processing deposits and withdrawals in PKR |
| Transaction Data | Deposit and withdrawal history, bet records, game history, bonus usage | Account management, AML compliance, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Fraud prevention, security monitoring, platform optimisation |
| Usage Data | Pages visited, games played, betting markets accessed, click paths, session duration | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, quality assurance, dispute resolution |
| KYC Documents | Scanned or photographed CNIC, proof of payment method ownership | Regulatory compliance, identity verification, AML obligations |
basant does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for CNIC-based age verification at the KYC stage.
basant collects your personal data through the following channels:
The majority of data basant holds about you is provided directly by you during the account registration process, the KYC verification process, when you make deposits or withdrawal requests, when you contact basant's customer support team via live chat or email, and when you respond to basant surveys or promotional campaigns.
When you access and use the basant platform, certain technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser type, session timestamps, and in-platform behavioural data such as games played and betting patterns. Please refer to Section 7 for full details of basant's cookie policy.
basant may receive identity verification data from third-party KYC service providers used to validate CNIC authenticity. basant may also receive fraud risk signals from payment processors such as JazzCash and EasyPaisa, and from anti-fraud and anti-money laundering screening services. In each case, third-party data is used only to supplement our internal compliance processes and is not used for marketing purposes.
basant uses the personal data it collects for the following purposes:
basant processes your personal data on the following legal bases:
basant does not sell, rent, or trade your personal data to any third party for their own marketing purposes. basant shares personal data only in the following strictly controlled circumstances:
To process your PKR deposits and withdrawals, basant shares the minimum necessary financial and identity data with our approved payment partners — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT processing partners. These processors are bound by their own data protection obligations and are permitted to use your data only to execute the specific transaction.
basant uses third-party identity verification and KYC service providers to assist in validating CNIC documents and confirming player age. These providers access only the specific identity data required for verification and are contractually prohibited from using it for any other purpose.
basant may share limited account and transaction data with anti-fraud and AML screening services to detect and prevent financial crime. All such service providers operate under strict data processing agreements with basant.
basant may disclose personal data to competent regulatory, law enforcement, or government authorities where required to do so by law, court order, or under the terms of basant's gaming licence. basant will, where legally permitted, notify affected users of any such disclosure.
In the event of a merger, acquisition, or sale of all or part of basant's operations, personal data held by basant may be transferred to the acquiring entity. basant will notify registered players of any such transfer and of any changes to this Privacy Policy that result from it.
basant uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit basant. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basant Login sessions, platform security, and core functionality. Cannot be disabled without breaking the platform. | Session / up to 24 hours |
| Performance | Collect anonymised data about how users navigate the basant platform to help us identify performance issues and improve load times. | Up to 12 months |
| Functional | Remember your basant platform preferences such as language and display settings across sessions. | Up to 12 months |
| Analytics | Help basant understand aggregate usage patterns — games most played, peak hours, popular cricket betting markets — to guide platform development. | Up to 24 months |
You may adjust your cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing the basant platform and completing a basant Login. basant does not use third-party advertising cookies or cross-site tracking technologies.
basant retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, regulatory, and audit obligations. The following general retention periods apply:
When your personal data is no longer required, basant deletes or anonymises it in a secure manner. Where anonymisation is used, the resulting data cannot be re-linked to you and is used only for aggregate statistical analysis.
basant takes data security seriously and implements a multi-layered approach to protecting your personal information from unauthorised access, loss, alteration, or disclosure:
As a basant player, you hold the following rights in respect of your personal data held by basant. To exercise any of these rights, please contact basant's support team via the 24/7 live chat on the platform or by email as detailed in Section 15.
You have the right to request a copy of the personal data basant holds about you. basant will provide this data in a commonly used electronic format within 30 days of receiving a verified request.
If any personal data basant holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core identity data (name, CNIC), additional verification may be required.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Please note that basant may retain certain data beyond an erasure request where required by law — for example, AML record-keeping obligations may require retention of transaction data for five years regardless of account closure.
You have the right to request that basant restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of data is being resolved.
Where basant processes your data on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another controller where technically feasible.
You have the right to object to basant processing your personal data for direct marketing purposes at any time, with immediate effect. You also have the right to object to processing based on legitimate interests, though basant may continue such processing where it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
basant enforces a mandatory 21+ age verification requirement through CNIC-based KYC checks before any withdrawal can be processed. Where basant discovers or suspects that an account is being operated by a person under the age of 21, the account will be immediately suspended, all balances will be frozen pending investigation, and the matter will be handled in accordance with basant's minor protection procedures.
If you believe a minor has registered a basant account using false information, please contact basant's support team immediately via the 24/7 live chat on the platform. basant treats underage gambling as a serious safeguarding matter and will act promptly on any credible report.
Parents and guardians in Pakistan are encouraged to use parental control software to restrict access to gambling websites from devices accessible to minors. basant supports Gamban and similar tools as part of its responsible gaming commitment — visit the Responsible Gaming page for more information.
basant operates under an international gaming licence and, as a result, some of the data processing activities associated with the basant platform — particularly those involving KYC verification, fraud screening, and payment processing infrastructure — may involve the transfer of personal data to processors located outside Pakistan.
Where such transfers occur, basant ensures that appropriate safeguards are in place to protect your personal data, including:
By using the basant platform and accepting the basant Terms & Conditions, you acknowledge that your personal data may be transferred and processed in jurisdictions outside Pakistan in the manner described above.
The basant platform may contain references to third-party services such as payment method providers (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank). Where links to third-party platforms are present, please be aware that those platforms operate under their own independent privacy policies, which basant does not control.
basant is not responsible for the privacy practices, data handling, or security of any third-party platform. We recommend that you review the privacy policies of any third-party service you use in connection with your basant account — in particular your mobile wallet or bank's privacy policy, as those services process financial data on their own platforms.
basant reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. The effective date displayed at the top of this page will be updated whenever a new version of the policy is published.
Where changes to this Privacy Policy are material — for example, where we introduce a new category of data collection or a new purpose for processing — basant will notify registered players via email and by displaying a prominent notice on the basant platform prior to the changes taking effect.
Your continued use of the basant platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you may request account closure by contacting basant's 24/7 live chat support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or basant's handling of your personal data, please contact the basant data protection team through the following channels:
If you are not satisfied with basant's response to your data rights request or privacy concern, you have the right to lodge a complaint with the relevant supervisory authority or data protection body applicable under basant's international gaming licence jurisdiction. basant will provide specific escalation contact details upon request.
From encryption to your legal rights over your own information — here is a quick summary of how basant keeps your personal data safe and treats it with respect.
Every byte of data transmitted between your device and basant is protected by 256-bit SSL encryption. Your basant Login credentials, CNIC details, and financial data are fully encrypted in transit and at rest — no exceptions.
basant does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Data sharing is limited strictly to payment processors, KYC partners, and regulatory authorities, each bound by data processing agreements.
basant verifies every player's identity and age (21+) through a secure CNIC-based KYC process. Your identity documents are stored with encryption and accessed only by authorised compliance personnel — they are never shared beyond the scope of regulatory requirements.
Access, rectify, erase, or port your personal data at any time. basant acknowledges all data rights requests within 5 business days and provides a full response within 30 days. You are always in control of your information on basant.
JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions are processed via secure, encrypted payment channels. basant stores only a reference to your payment method — never full account numbers or PINs — keeping your PKR funds safe.
Have a privacy concern or spot something suspicious on your basant account? Our 24/7 live chat support team is on hand around the clock — from Karachi to Lahore, Islamabad to Faisalabad — to handle data queries and security reports fast.
Now that you know exactly how basant handles your personal data, join hundreds of thousands of Pakistani players already betting on PSL cricket and winning big — safely and securely — in PKR on basant.
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